Frequently asked questions
Find answers about registration, plans, currencies, deposit and withdrawal minimums, referral commissions and rewards. Current limits are shown on this page.
Current withdrawal minimums
The lowest enabled withdrawal minimum is shown for each currency. The minimum can be higher on another network; check the complete network table before requesting a withdrawal.
My account
How do I create an account?
Select Create account, enter a username and password, confirm the password and accept the terms. A referral code is optional. Keep your username for future sign-ins. You can add withdrawal wallets after registration.
How do I sign in?
Sign in with your username and password. Wallet addresses are not accepted as a sign-in identifier. Your payment addresses are managed separately in My wallets.
Do I need a wallet to register?
No wallet is required to create an account. Before withdrawing, save a valid address for the currency and network you will use, including a memo or tag when required. Adding or changing an address pauses withdrawals on that route for 24 hours.
How many accounts can I create?
A maximum of two accounts is allowed per IP address.
Plans
Which plans are available?
There are five 24-hour plans with scheduled totals of 105%, 110%, 120%, 130% and 150%. The table shows each USD range, total return and profit percentage. Select a plan that matches your intended amount.
| Plans | Plan value · USD | Duration | Total return | Profit |
|---|---|---|---|---|
| Ember Scout | $5 – $500 | 24 hours | 105% | 5% |
| Tide Ronin | $500 – $1,000 | 24 hours | 110% | 10% |
| Storm Sentinel | $1,001 – $3,500 | 24 hours | 120% | 20% |
| Solar Captain | $3,501 – $7,000 | 24 hours | 130% | 30% |
| Eclipse Sovereign | $7,001 – $15,000 | 24 hours | 150% | 50% |
When does my plan start, and when is the return credited?
The plan starts after the full deposit is confirmed. The scheduled total becomes available once the 24-hour term has ended. Check the maturity date and countdown in My account; no partial return is available for withdrawal during the term.
Can I reinvest my available balance?
Yes. In My account choose Reinvest balance, select a currency and plan, and enter the cryptocurrency amount. The current USD value must fit the chosen plan. Reinvestments keep the same currency and do not generate referral commissions.
Deposits / Withdrawals
How do I make a deposit?
Choose a plan, enter its USD value and select a cryptocurrency and network. Your invoice fixes the exact cryptocurrency amount. The plan starts after OxaPay confirms full payment.
Which currencies can I use to deposit and withdraw?
The lists below show the currencies currently enabled for each operation. USDT and USDC can have several networks; select one explicitly. The complete table further down shows every enabled currency/network combination and its minimums.
Deposit
Withdraw
What is the minimum deposit?
There is no single minimum for all cryptocurrencies. Use the deposit minimum for the chosen currency and network in the table below. Your payment must also fall within the USD range of the selected plan. The payment page shows the exact cryptocurrency amount to send.
What is the minimum withdrawal?
Use the current withdrawal minimum for your currency and network, shown on this page. The summary shows the lowest enabled minimum per currency, while the full table shows the exact minimum for every network. Your available balance must cover the amount requested.
How do I request a withdrawal?
Save the destination in My wallets, then open Withdraw, select the currency and network, enter the cryptocurrency amount and confirm with your password. The amount is reserved while the request is processed. You can follow its status and transaction hash in your withdrawal history.
Are there withdrawal fees?
The operator funds gateway and network charges. The requested cryptocurrency amount is sent to your wallet.
Why is a deposit or withdrawal still pending?
A deposit needs full payment and network confirmation before its plan can activate. A withdrawal can remain pending, processing or under review while its payment status is checked; its amount stays reserved. Check the history and contact support with the order reference if you need help. Confirmation time varies by network.
What happens if I send too little, too much or after expiry?
A partial deposit does not activate a plan until the full requested amount is confirmed. A confirmed overpayment is added to the available balance in the same cryptocurrency. Do not send after the payment address expires, or send another currency or network: funds may be lost. Contact support with the transaction hash if there is a problem.
Currencies, networks and current minimums
| Currency | Network | Minimum deposit (coin) | Minimum withdrawal (coin) |
|---|---|---|---|
| BNB Smart Chain · BEP20 | 5 USDT | 3 USDT | |
| TRON · TRC20 | 15 USDT | 10 USDT | |
| Ethereum · ERC20 | 20 USDT | 15 USDT | |
| TON | 5 USDT | 3 USDT | |
| Solana | 5 USDT | 3 USDT | |
| Polygon | 5 USDT | 3 USDT | |
| BNB Smart Chain · BEP20 | 5 USDC | 3 USDC | |
| Ethereum · ERC20 | 20 USDC | 15 USDC | |
| Solana | 5 USDC | 3 USDC | |
| Polygon | 5 USDC | 3 USDC | |
| Base | 5 USDC | 3 USDC | |
| Bitcoin | 0.00024 BTC | 0.00018 BTC | |
| BNB Smart Chain · BEP20 | 0.0069 BNB | 0.0041 BNB | |
| Ethereum | 0.028 ETH | 0.021 ETH | |
| BNB Smart Chain · BEP20 | 0.028 ETH | 0.021 ETH | |
| Base | 0.028 ETH | 0.021 ETH | |
| TRON | 15 TRX | 10 TRX | |
| Dogecoin | 20 DOGE | 10 DOGE | |
| Litecoin | 0.085 LTC | 0.051 LTC |
Send only the currency on the network shown on this invoice. Check the address, exact amount and required memo. Other currencies or networks can cause irreversible loss.
Referrals / Bounty
How can I contact support?
Use Support to ask about your account, deposits, withdrawals or content rewards. Include the order reference or transaction hash when relevant, without sharing your password, private keys or recovery phrase. The public contact channels below are also available.
